Terms of service
OVERVIEW
Welcome to amble! The terms “we”, “us” and “our” refer to amble. amble operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). amble is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (https://driveamble.com/policies/privacy-policy). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 — OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis. In the event that we discontinue a product for which you hold a pre-order reservation, your reservation deposit will be refunded to you in full within 5–10 business days of notification.
SECTION 3 — ORDERS
3.1 Pre-Order Reservations
A reservation placed through the Services is a fully refundable deposit of €100 (EUR) or $100 (USD) and does not constitute a binding purchase order for a vehicle. No vehicle purchase is binding until a separate Purchase Agreement is signed between you and amble closer to the scheduled start of production. You may cancel your reservation and request a full refund at any time prior to signing a Purchase Agreement, for any reason, without penalty or deduction. Refunds will be processed to your original payment method within 5–10 business days of your cancellation request. To cancel, contact us at hello@driveamble.com or via the live chat on our website. This cancellation right is in addition to, and more generous than, your statutory 14-day right of withdrawal under Article 9 of EU Directive 2011/83/EU, which also applies to this reservation from the date it is placed.
3.2 Order Acceptance
For all other orders placed through the Services, you are making an offer to purchase. amble reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until amble confirms acceptance in writing. We must receive and process your payment before your order is accepted.
3.3 Cancellations — General Orders
Please review your order carefully before submitting. For all orders other than pre-order reservations described in Section 3.1, amble may be unable to accommodate cancellation requests once an order has been accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you using the contact details provided at the time the order was placed. Your purchases are subject to return or exchange solely in accordance with the terms set out in Section 3.1 of these Terms of Service.
3.4 Personal Use
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export, unless you have entered into a separate fleet or commercial agreement with amble.
3.5 Returns — Non-Reservation Goods
For any goods purchased through the Services that are not pre-order reservations as described in Section 3.1, return and exchange terms will be communicated at the time of purchase or are available upon request by contacting us at hello@driveamble.com
SECTION 4 — CONSUMER RIGHTS
Nothing in these Terms of Service limits or excludes any rights you have as a consumer under mandatory applicable law, including European Union consumer protection legislation. If you are resident in the European Union or European Economic Area, you retain all rights conferred by EU Directive 2011/83/EU on consumer rights and any applicable national implementing legislation, including any statutory rights of withdrawal, guarantee, or redress that cannot be waived by contract. In particular, EU and EEA consumers have the right to withdraw from a distance contract within 14 days of conclusion without giving any reason (Article 9, EU Directive 2011/83/EU). For pre-order reservations, Section 3.1 of these Terms grants a more generous cancellation right that extends beyond this statutory period. In the event of any conflict between these Terms and your mandatory statutory rights, your statutory rights shall prevail.
SECTION 5 — PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
Reservation deposits may be paid in EUR (€100) or USD ($100) as displayed at checkout. The currency and amount charged at the time of your reservation is the currency and amount that will be refunded in the event of cancellation. amble is not responsible for any currency conversion fees applied by your bank or payment provider. Prices for the final vehicle purchase will be confirmed in a separate Purchase Agreement and may differ from any indicative pricing displayed on the Services.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorised to use such payment method for the purchase, (iii) charges incurred by you will be honoured by your payment provider, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
SECTION 6 — SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Risk of loss passes to you upon physical delivery of the product. If you arrange your own carrier independently of amble, risk passes when the product is handed to that carrier.
SECTION 7 — INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by amble, its affiliates or licensors and are protected by applicable patent, copyright and other intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.
amble’s names, logos, product and service names, designs, and slogans are trademarks of amble or its affiliates or licensors. You must not use such trademarks without the prior written permission of amble. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 8 — OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion.
SECTION 9 — THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk. We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
SECTION 10 — RELATIONSHIP WITH SHOPIFY
amble is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with amble. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and amble, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with amble.
SECTION 11 — PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed at https://driveamble.com/policies/privacy-policy, and certain personal information may be subject to Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy/app-users. By using the Services, you acknowledge that you have read these privacy policies. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you.
SECTION 12 — FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.
SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 14 — PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, national, regional or local regulations, rules, laws, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit any advertising or promotional material, including any “junk mail,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features of the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 15 — AGENTS
15.1 This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity without direct supervision.
15.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 15.4 below.
15.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
15.4 Agents must: (i) identify that the request is from an Agent and disclose the name of the Agent in the request’s user agent string (e.g. “Agent/MyAgentName”); (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent; (iii) respond truthfully to any question seeking to determine if interactions are coming from a human or a computer; (iv) not circumvent any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 16 — TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Termination of your account does not affect your right to a refund of any pre-order reservation deposit held by amble at the date of termination, which will be returned to your original payment method within 5–10 business days. The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, and Governing Law.
SECTION 17 — DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information.
EXCEPT AS EXPRESSLY STATED BY AMBLE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
The foregoing disclaimers do not apply to the extent prohibited by applicable law, including mandatory consumer protection legislation applicable in your jurisdiction.
SECTION 18 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL AMBLE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
The foregoing limitations do not apply to the extent prohibited by applicable law, including mandatory consumer protection legislation applicable in your jurisdiction.
SECTION 19 — INDEMNIFICATION
You agree to indemnify, defend and hold harmless amble, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services. This indemnification obligation applies to the extent permitted by applicable law and does not apply to consumers purchasing for personal or household use where such obligations are prohibited under mandatory consumer protection legislation.
SECTION 20 — SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 21 — WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.
SECTION 22 — ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 23 — GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Portugal. You and amble submit to the non-exclusive jurisdiction of the courts of Lisbon, Portugal for the resolution of any dispute arising out of or in connection with these Terms. If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and you retain the benefit of any mandatory consumer protection provisions applicable in your country of residence that cannot be excluded by contract.
SECTION 24 — HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 25 — CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at https://driveamble.com/policies/terms-of-service. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. We will notify you of any material changes to these Terms in accordance with applicable law. For material changes affecting existing pre-order reservations, we will notify you at least 30 days in advance and you retain the right to cancel your reservation and receive a full refund before such changes take effect. Your continued use of or access to the Services following the posting of non-material changes constitutes acceptance of those changes.
SECTION 26 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@driveamble.com You may also reach us via the live chat available on our website at driveamble.com.
Amble, S.A.
hello@driveamble.com
Rua São Mamede, N.º 7 – 1.º Esquerdo, 1100-532 Lisboa, Portugal
Company Registration Number (NIPC): 517 369 435
VAT Number: PT517369435